ÆVA takes utmost care while shipping the ordered products and the receipt of the return and exchange items. ÆVA ship the accepted orders as quickly as possible after receipt of the orders.
If your order is complete, received and accepted, it will be shipped within 1 week if the item is in stock. In case of make to orders, it will take up to 1-2 weeks before your order is sent. If an order can not be delivered because the ordered items are not in stock or for any other reason, you’ll receive as soon as notice within 2 days after the order is placed. After consulting you either an alternate item can be shipped or your money will be returned back.
- Netherlands: €3,-
- Rest of the world: €5,-
- Netherlands: within 1 week
- Netherlands last minute service (+€10,-): Order before 1pm (local time) to pick up your order the same day (in our atelier in Amsterdam). Orders made after 1pm will take an additional working day.
- EU (rest): 5-10 working days
- Rest of the world: 6-15 working days
In case you have any questions or concerns about your delivery, don’t hesitate to contact our customer service. Use our chat feature at the right bottom of the screen and we will contact you within 2 hours.